Try resetting zScaler. zScaler needs to be reset each time you connect to a new WiFi signal. However sometimes it just needs to be cleared out and completed again.

1. Click zScaler Logout App
2. You should see a page telling you that you have logged out of your organization.
3. Go back home.
4. Click zScaler Login App
5. Enter your username followed by @rss.k12.nc.us
6. Enter your student number as your password.
7. If successful, you should now see the RSS Home Page.
8. Go home and try to access what you previously attempted.

Call the RSS Summit Help Desk at 704-294-1200

Contact Mr. Smith at 704-630-7274 or email him at smithjl@rss.k12.nc.us