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Section Title

Students succeeding

Zscaler Information

Directions for Home Internet Connection

All iPads must go through a web filter called Zscaler. To connect

to the internet, first go to your Settings app and choose Wifi. From here, your iPad should generate a list of nearby networks. Choose your network and enter your network password. Now go to the Safari app. When you attempt to go to a website through Safari, the Zscaler login screen pops up. You will see a box with the words, “Enter your company email address.” Follow the directions below to enter the correct information in this box.

student username is:

last name, first initial, middle initial, last 3 digits of lunch number

ex. smithas257@rss.k12.nc.us

Now click Log In

You will need to enter your child’s Zscaler password on the next


  • Zscaler password: lunch number

Now you should be able to connect to the internet. If you

are visiting a website, type in the URL at the top of the screen in Safari.

Once you enter your Zscaler information on your home

network, you shouldn’t have to do it again. You will have to do it if you try to access the internet on a different network (at someone else’s house, a place of business, etc.).